- Have a valid and duly registered SIM card issued under the provisions of regulations on KYC and other laws and regulations as amended from time to time related to SIMCARD registration in the United Republic of Tanzania.
- Notify Zantel immediately upon theft or loss of SIM card.
- Promptly report to Zantel any suspicion of money laundry activities.
- Promptly report to Zantel on the discovery of any theft, fraud, loss, unauthorized usage or any other occurrence of unlawful activities in respect to the EzyPesa account.
- Be responsible for the safety and confidentiality of the EzyPesa password.