- “Customer” means a user who has entered into a telecom service contract with Zantel.
- PIN” means personal identification Number allocated to each SIM card.
- “Service” means Telecommunication service and/or any other supplementary service offered by Zantel.
- “SIM Card” means the Subscriber Identity Module card which is the property of Zantel issued to a customer
- “Tariff” means fees, charges and rates as may from time to time be changed by Zantel with or without notice.
- “TCRA” means Tanzania Communication Regulatory Authority “Zantel” Zanzibar Telecom limited.
- This Agreement shall be in force from the date of commencement of the service when the SIM card is connected, or access is granted to the bulk SMS portal and shall continue for duration of 24 months; unless terminated on an earlier date in accordance with this Agreement or prolonged by mutual agreement between the Parties.
DURATION OF AGREEMENT