• BongaMpakabasi gives minutes, sms and dataMB.
• The minutes in these bundles can be used to call all networks in Tanzania.
• There 3 ways where a customer can enroll to these bundle.
• I. Dial *149*15# then choose menu 2 namely BongaMpakabasi to enroll where you main balance will be used
• II. Dial *150*02# then choose menu 4(Myshop).
• III. Visit any Zantel Wakala (commonly known as Mimina)and they be able to buy a bundle for you
• Daily bundle has maximum of 24 hours validity.
• Weekly bundles have maximum of 168 hours validity.
• Monthly bundles have maximum of 720 hours validity.
• Customer can carry over benefits if they enroll to the same bundle before bundle expiry period by so doing the remaining benefit will be carried forward and the new validity will take presidency.
• The usage of allocated minutes is purely customer dependent hence a customer can exhaust all the allocated resources before the maximum validity, in that event customer will have had choosen on either to be charged PAY AS YOU GO or STOP the service upon bundle depletion and the charging will act according to the customer choice/preference.
• To do this a customer will need to dial *149*15# choose number 7(customer services) then choose number 3 Manage on demand usage and follow the instructions .
• In the event NO selection has been done and the customer have depleted the bundle and all notification has been sent the next available customer balance will will be used.
• All prices are VAT inclusive.

The usage of allocated minutes is purely customer dependent hence a customer can exhaust all the allocated free resource before the maximum validity, in that event a customer other resources or main account will be used.